Padd Solutions

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Showing posts with label big business. Show all posts
Showing posts with label big business. Show all posts

Singapore is a bit like a child who was bullied and looked down on by its peers—it grew up having something to prove.

The insecurities of Singaporean society are a reflection of the insecurities of its founding fathers. And as all deep psychological traumas go, the result is a pathological pattern of behaviour—in this case, the perpetual post-Separation obsession with proving that it can prosper without natural resources and an initial industrial base.

To this end, Singapore has transformed itself into a rentier state in all but name. And the resource that is rented: Human labour. Factories and offices in Singapore are in principle no different from the sweatshops of the Third World, riding on loose or non-existent labour laws and wage legislation that help make the country competitive as a magnet for foreign investment. Politically, in order to facilitate this path of economic development, security and stability have been prioritised over other goals such as democracy and social justice—again, much in the manner of the archetypal rentier state.

What sets Singapore apart from other rentier states that rely on renting its workforce to foreign investors is the kind of industries it seeks to attract. Thus, a significant part of the workforce has to be trained and educated enough to do the kind of work that those industries require, but not in a manner that is enough to enable them to challenge the country's socio-economic trajectory.

That is the essence of Singapore's famous economic and political pragmatism.

However, popular dissatisfaction with its immigration policy and with falling standards in the provision of public services point to a parallel but related trend in the country's political and economic stance.

Even the most diligent of workers may not be able to stomach the fate of forever being a mere cog in the economic machine. Hence, as a form of compensation for their dedication to the government's vision, citizens were promised comfortable middle class lifestyles that were ensured by the provision of subsidised high-quality public services. This is one of the reasons why the government has invested heavily in the country's healthcare and transportation infrastructuresthings that are, incidentally, important in maintaining the productivity of the workforce.

This social compact has held until fairly recently. As Singapore increasingly aligned itself with the neoliberal paradigm, however, the old wisdom of labour market liberalisation—which also happens to be a core tenet of neoliberalism—was eventually joined by the move towards the privatisation of state-owned enterprises.

With this move, naturally, came an increased emphasis on profitability, which has been blamed for the fall in service standards in the country's public transportation system, as demonstrated by the recent and unprecedented major disruptions to urban rail services.  At the same time, fares continue to increase, which only helps to lend credence to the notion that the privatisation of public transport has not been in the public's interest.

In addition, as an extension of its stance towards the labour market, Singapore is importing large numbers of cheap workers in its continuing effort to keep labour costs low, thereby contributing to overcrowding and adding to the stress on the country's infrastructure.

Thus, Singaporeans can no longer expect the nanny state to take care of them. Now, all we get in return for our hard work and dedication are promises that are no longer backed by concrete socio-economic support structures. We may have been a first-class rentier state before, but now, with increasing income inequality and decreasing welfare, there is less and less to separate us from the neighbouring states we so enjoy looking down on.

Can things change? Perhaps with the aid of the vast sums of public money that is currently given to the government's investment bankers with little or no public oversight. Will things change? Probably not if we are counting on the old guard to make it happen.

Unfortunately, at the rate we are going, change probably won't come soon enough. Add in the uncertainty in the global economy and the prospect of slower growth, and you know we're in for a rough ride. 

So, in light of our predicament, let me say this: Welcome to the 21st century, ladies and gentlemen. The worst is yet to be.


Wow, I can hardly believe this. Check out what Prime Minister Lee had to say to students:
It is not all about grades, Prime Minister Lee Hsien Loong told undergraduates at the end of a dialogue on Tuesday. They should also be charged up about other issues and causes, like their counterparts in the United States, India or China, he added.

'If you look at the best students in dynamic societies such as the US, India or China, they are not just bright, they are passionate, idealistic, driven, out to change the world for the better and to make a mark for themselves.'
However, what will make the difference is when Singaporeans live overseas and are exposed to a different environment, he said. 'You see how other people live, and you cope with the different circumstances, and from that we hope you get new tools in your toolbox to solve problems.'
So we're supposed to bring the student scene from overseas here?

Somehow I really doubt they'd like protests and rallies much. A half-hearted attempt at change as usual? I guess so.

But, hey, why not try, right? So let's look at the ways through which we can participate, starting from the running of our daily lives.

I'm just going to focus on one aspect (but lessons for some others can be drawn from it), since a related issue has been around for some time: How to exercise some rights in the face of a private company's monopoly on a public service.

Consumers don't like monopolies for obvious reasons. They are price setters and might severely reduce the consumer surplus and create deadweight loss since they are producing at far below the Pareto Optimum in order to maximise profits. Economic jargon aside, I think all of us can at least intuit that monopolies can get away with doing things like setting much higher prices due to the lack of competitors.

So what happens in the case of a natural monopoly, where the set-up costs or any other barrier to entering the market is so high that there can only be one effective provider of a service? The government should then step in by nationalising the company, subsidising it or setting price controls to safeguard the interests of the public. Which measure is taken might depend on how vital the service is.

Unfortunately, the price isn't the only aspect where the public stands to lose when a vital service is run by a monopoly.

The private sector can get away with many things the public sector can't. Racial discrimination, for example, is not nice, but private companies reserve the right to not serve anyone for any reason. Your influence as a consumer in a free country lies in your ability to take your custom somewhere else. If a company is given to bad practices, they lose business. Simple as that.

This understanding is probably as entrenched in Singapore as in the USA. Some countries favour regulations to restrict bad practices, but Singapore has a 'one of the freest places to do business in' reputation to maintain, right?

But what happens when it's a monopoly? You can't take your custom anywhere else. You can simply not buy the service at all, but you don't really have a choice if it's a vital service. And I'm getting to the issue itself public transport is vital service.

SMRT has seen fit to enforce absurd restrictions on the consumption of food and drink within its vehicles and premises. Fair enough, many people might think. But as I've mentioned before, they've gone to such lengths as to fine someone for having a sweet in her mouth.

I've personally been told that even drinking plain water is not allowed. So they're saying that if someone feels dehydrated, she is not allowed to hydrate herself with good ol' H2O on their property? Even if the water spills, how much trouble would it be to clean up a small puddle of water, if needs cleaning up at all? Can you imagine telling your guest that he is not allowed to drink even plain water in your house?

Here's a tip: There are rules, and there is crazy enforcement.

Some things just aren't worth enforcing to such an extent if you don't want to be a major jackass. The government seems to know this sometimes, as shown by its present stance on 377A. SMRT doesn't.

Maybe it's not that big a deal, but its attitude constitutes giving bad service, especially since they can charge you a significant amount of money for a trivial thing. Money-making scheme much?

And despite public criticism, it has persisted with the practice. This is good evidence that it knows it's in a position to not have to back down on things, unless the government intervenes, which it probably won't do because again Singapore needs to promote business freedom.

And SMRT can do this because it's a monopoly facing an inelastic demand curve as a vital service provider. You still have to take its trains even if you don't like its policies.

I really dislike the idea of bending over for such companies. Many people don't either. So this is how you can exercise some rights: Flout the rule.

Oh, no, but that's bad or illegal!

But in what other way can we resist? When Rosa Parks flouted the rules, was she wrong?

This is the concept of civil disobedience when you have no say, you refuse to obey.

However, although civil disobedience is meant to be visible as a political statement, I'm not suggesting we make martyrs of ourselves. It's not worth it to have to pay fines for stupid reasons just to make a statement that might not change anything, given the way things work here. Instead, we disobey quietly. Go on with eating and drinking simple things when the staff isn’t watching. It's not that difficult.

We make our actions visible as anonymous individuals acting in concert. They'd probably know that they can't stop people from doing it when they're not looking. Maybe they will let it go. Maybe they will continue and look like idiots. Maybe they will attempt to stop it with more ridiculous measures that would make the issue more manifestly absurd in the eyes of the public and draw increasing and harsher criticism. It's a lose-lose situation for the company.

But maybe the best thing is for their measures to actually be counter-productive. Instead of helping to maintain cleanliness and reduce costs, their anal-retentive policies should actually make their property dirtier. It would probably make them rethink their position.

To that effect, let's surreptitiously but intentionally spill stuff like soft drinks and create all sorts of mess when we can. It's time to punk a company that thinks it has free rein.

This is how we resist. This is how we learn not to take it up the ass because we have no say.